To empower teachers and education staff through continuous professional development, ensuring they acquire relevant skills, knowledge, and attitudes that enhance teaching quality, learner outcomes, and overall school effectiveness. The department strives to provide equitable, accessible, and innovative training opportunities that respond to national priorities and global education trends.
To be a leading center of excellence in teacher development in Eswatini, fostering a professional teaching workforce that is competent, motivated, and responsive to the evolving needs of learners, schools, and communities. The vision emphasizes creating a sustainable culture of lifelong learning among educators.
The In‑Service Department in Eswatini provides continuous professional development through training and workshops to improve teaching quality. It builds educator capacity with modern skills, collaborates with partners like UNICEF and UNESCO, and promotes innovation in teaching, ICT, and inclusive practices. The department also monitors and evaluates programmes to meet evolving school needs while ensuring access to resources through Teachers’ Resource Centres and regional offices.

Your happiness is our goal. If you’re not happy, we’ll work to make it right.
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